TCP Plumbing & Drains

TCP Plumbing and Drains exhibits severe and consistent deficiencies across nearly all operational dimensions. Nine reviews explicitly document professionalism failures including non-responsive phone lines, missed appointments (multiple reschedules without follow-through), dishonesty with customers and warranty companies, and unprofessional behavior (hanging up on customers, laughing at clients). P... Read more

TCP Plumbing and Drains exhibits severe and consistent deficiencies across nearly all operational dimensions. Nine reviews explicitly document professionalism failures including non-responsive phone lines, missed appointments (multiple reschedules without follow-through), dishonesty with customers and warranty companies, and unprofessional behavior (hanging up on customers, laughing at clients). Project completion is critically compromised with 10 mentions of abandoned work, no-shows, failure to honor callbacks, and incomplete repairs requiring re-work by competitors. Technical experience shows concerning gaps, with technicians unable to diagnose leak sources, refusing standard copper plumbing work, and performing incorrect installations causing secondary property damage. Only 2 positive reviews (both from 2020, both mentioning Jason) provide counterweight, citing good pricing and professional service on emergency repairs. The stark polarity and volume of detailed negative accounts (9 of 11 reviews are 1-star) suggests systemic operational breakdown rather than isolated incidents. Read less