Ron’s Plumbing Heating & Air Conditioning

Ron's Plumbing, Heating & Air receives broadly positive feedback on professionalism and responsiveness, with many reviewers praising quick response times, courteous technicians, and reliable communication. However, professionalism is meaningfully dragged down by a serious incident in which a company driver allegedly threatened a young woman and her family in a parking lot, as well as a separate re... Read more

Ron's Plumbing, Heating & Air receives broadly positive feedback on professionalism and responsiveness, with many reviewers praising quick response times, courteous technicians, and reliable communication. However, professionalism is meaningfully dragged down by a serious incident in which a company driver allegedly threatened a young woman and her family in a parking lot, as well as a separate report of a technician hanging up on a customer. Pricing is the weakest dimension: multiple reviewers explicitly called out charges as excessive, including a $200 invoice dispute that recurred with late fees, a $165 tub-plunge charge disputed as inflated, and a $200 drain connection fee criticized as unreasonably high — these negative pricing experiences are significant and credible. Project completion scores moderately well overall, but is tempered by one review describing unfinished sheetrock work and a recurring plumbing issue the technician said would be fine, and another describing a no-show follow-up visit paired with an erroneous invoice. Experience scores positively, with multiple reviewers citing knowledgeable and skilled technicians, though the sample includes some older reviews. Read less