Richardson Plumbing

Richardson Plumbing has a strong and well-documented track record across all four dimensions, with the majority of reviews — especially those from 2020 onward — being overwhelmingly positive. David Richardson is repeatedly praised for his technical expertise, willingness to educate customers, responsiveness, and genuine care for clients, including same-day and weekend emergency service. Pricin... Read more

Richardson Plumbing has a strong and well-documented track record across all four dimensions, with the majority of reviews — especially those from 2020 onward — being overwhelmingly positive. David Richardson is repeatedly praised for his technical expertise, willingness to educate customers, responsiveness, and genuine care for clients, including same-day and weekend emergency service. Pricing scores are pulled down meaningfully by a recurring pattern of complaints across multiple eras: several reviewers (2006–2018) cited unexpectedly high bills, charges for time not worked, non-Delta parts used against instructions, and a refusal to honor work that failed within days. Project completion is strong overall but is tempered by two serious negative reviews — one involving a $1,600 pipe rerouting job that created new yard flooding and took over two months to revisit, and a 2009 case involving $16,000 paid with the home still lacking running water at review time. Professionalism scores well in recent years but is modestly reduced by older complaints about plumbers arguing with customers, billing disputes, and poor responsiveness from ownership when issues arose. Read less