Find Nearby Plumbers In Virginia Beach, Virginia

Precision Plumbing earns strong marks across all four dimensions, with professionalism being the most frequently cited strength — dozens of reviewers explicitly praised punctuality, courtesy, communication, and responsiveness, including same-day and emergency availability. Pricing is generally viewed favorably, with multiple reviewers noting fair rates, military discounts, and competitive pricing versus larger companies, though two negative reviews cite overcharging and unclear estimates, which temper the score. Project completion is solid overall but is meaningfully dragged down by three substantive negative reviews describing incomplete work, return visits required to fix original jobs, and one case of subpar workmanship with cleanup failures. Experience scores well, with many reviewers highlighting knowledgeable technicians who explained issues clearly and solved problems efficiently, though a handful of reviews describe technicians who missed root causes or performed incomplete diagnoses.

• 8 reviews contain no text whatsoever (blank or single-punctuation entries) and were excluded from dimension scoring — these inflate the raw review count without contributing usable data.
• Two reviews (2018-10-16 and 2018-09-25) appear to be near-identical in content and phrasing, likely duplicate submissions from the same reviewer. Only one was counted per dimension.
• A cluster of reviews from 2025-05-19 and 2025-05-26 share very similar generic praise with limited specifics, which raises a mild concern about review authenticity or solicitation patterns, though named technicians and specific job details in several of them reduce this concern.
• Several older reviews (2012–2017) reference a single owner/operator named Lou, while recent reviews reference a larger team with multiple named technicians. This suggests significant business growth or structural change, and older reviews may not reflect current service quality.
• The most recent negative review (2024-08-02, 1-star) is detailed and credible, describing subpar workmanship, cleanup failures, a technician laughing about overcharging, and dogs being trapped — this is a significant quality control flag even though a supervisor did return to correct the work.
• One 1-star review (2022-10-17) is vague and unsubstantiated ('Unethical... they'll find a way not to take responsibility') with no specifics provided — weighted lightly but noted.
• Recency note: The majority of reviews with substantive content are from 2025 and late 2024, which is favorable for score reliability. Reviews older than 3 years were given reduced weight in scoring.

This WW Score is based on a large and diverse review set with strong recency, named technicians, and specific job details across most reviews, making it a reasonably reliable indicator of current service quality — however, the presence of multiple credible negative reviews describing incomplete work and a pattern of needing return visits introduces meaningful uncertainty around project completion consistency.

Atlantic Plumbing, Heating & AC receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — technicians are consistently described as polite, punctual, communicative, and well-presented. Experience and technical knowledge are praised across many reviews, with multiple customers highlighting skilled diagnostics, thorough explanations, and effective problem-solving. Project completion scores well overall, with most jobs described as fully resolved and followed through, though a small number of reviews cite a no-show appointment and an unanswered callback for an estimate, which meaningfully drag the score down. Pricing is generally viewed as fair and competitive, with military discounts noted positively, but one reviewer flagged a steep charge for a simple job and another noted inconsistent pricing between jobs of differing complexity. The presence of several negative reviews — including a 1-star for being refused service, a 1-star for a missed appointment with no follow-up, and a 1-star for an ignored estimate request — prevents top-tier scores and reflects real, if infrequent, service failures.

• 8 reviews contained no text — only a star rating. These were excluded from dimension scoring as they provide no usable evidence.
• A large cluster of reviews (roughly 30+) are dated between April and June 2025 with identical date stamps (e.g., multiple reviews on 2025-04-10 and 2025-06-05), which may indicate batch posting or review solicitation campaigns. Language across these is varied enough to suggest they are likely genuine but the clustering warrants mild caution.
• Several older negative reviews (2012–2021) describe serious issues: a no-show with no follow-up communication, refusal to help with a service request, unresponsive billing and complaint handling, and a missed appointment with no apology. These are weighted less due to age but are factored into project completion and professionalism scores.
• One 2021 review describes four unanswered contact attempts after a no-show for an estimate — a significant professionalism and project completion failure that is not offset by the volume of positive reviews.
• Review recency is strong: the majority of detailed, text-based reviews are from 2025 or late 2024, which increases confidence in current service quality. Older negative reviews may reflect past management or staffing rather than current operations.

This WW Score is based on a large and diverse review set spanning over a decade, with strong recency in positive reviews and a small but credible set of negative reviews that prevent score inflation — the result is a moderately high-confidence score that fairly reflects a generally strong but occasionally inconsistent service provider.

This plumbing contractor demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism, experience, and project completion. The contractor excels in punctuality, communication, technical knowledge, and work quality, with the vast majority of recent reviews (2024-2025) praising responsiveness and professional conduct. However, pricing emerges as a notable weakness, with a significant subset of reviews—particularly from 2014-2018—citing overcharging, inflated estimates, and unfair service fees. While recent pricing feedback has improved, historical complaints about costs being 2-4x competitor rates remain a concern. The contractor's strength lies in execution and customer interaction; the challenge is pricing consistency and transparency.

• PRICING VOLATILITY: Strong historical pattern of overpricing complaints (2014-2018), with customers reporting charges 2-4x higher than competitors. Recent reviews (2024-2025) show improved pricing feedback, suggesting possible business model correction, but caution warranted.
• MIXED RELIABILITY ON NO-SHOWS: Multiple reviews document missed appointments and failure to call ahead (2016, 2022, 2023), though this appears less frequent in recent reviews. Pattern suggests operational inconsistency.
• QUALITY CONTROL ISSUES: Several reviews report incorrect installations causing damage (water heater installation errors, sewer line failure after 5 years, plumbing damage from improper work). These are isolated but serious.
• FAKE REVIEW RISK - MODERATE: Approximately 40-50 reviews from 2021-06-09 and 2021-06-10 are extremely generic, lack detail, contain no text, or use identical phrasing ('Great service', 'Always helpful', 'Smart helpful people'). These appear to be placeholder or auto-generated reviews. Additionally, some reviews mention the company offering Starbucks gift cards for positive reviews, which is a red flag for review manipulation.
• RECENCY BIAS NOTED: Reviews from 2024-2025 are overwhelmingly 5-star with detailed, specific praise. Reviews from 2014-2018 contain numerous 1-star complaints about pricing and service. This temporal split suggests either significant business improvement or potential review filtering/curation.
• ETHICAL CONCERNS: Multiple reviews reference the company's use of 'Jesus Christ' branding and Christian messaging while alleging dishonest practices, creating a trust credibility gap. One review explicitly states the company offered free Starbucks for positive reviews.

This WW Score of 82.3 is reliable for recent work (2024-2025) where professionalism and completion are consistently strong, but should be treated with caution regarding pricing—the contractor's cost structure has been historically problematic and recent improvement may not be permanent. The presence of fake/generic reviews and the stark contrast between recent and historical feedback suggests selective review visibility. Recommend obtaining multiple quotes and clarifying all costs in writing before engaging.

All Star Plumbing earns strong marks across professionalism, project completion, and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians who arrive on time and complete jobs thoroughly. Recurring technicians such as Kyle, Manny, Jerry, Anthony, Toan, Bobby, and Johnny are cited repeatedly for going above and beyond, explaining issues clearly, and leaving work areas clean. Project completion is a clear strength, with many reviews noting same-day or next-day service, jobs finished as promised, and follow-through on callbacks. Pricing is the weakest dimension: while many reviewers describe costs as fair or competitive, a meaningful minority of negative reviews cite quotes that were significantly higher than competitors, unexpected charges, or price discrepancies between phone estimates and final invoices. A small but notable cluster of negative reviews also flags instances of no-shows, poor communication, rude behavior, and at least one case of faulty workmanship with no warranty honored, which moderately suppresses the professionalism and project completion scores.

• DUPLICATE REVIEW DETECTED: Two reviews with identical text ('Great customer service he did what needed to be done. Our kitchen sink stopped up. Knew exactly what to do.') were posted two days apart (2025-06-06 and 2025-06-08) with the same 5-star rating. This is a likely fake or duplicate submission and was counted only once for scoring purposes.
• REVIEW SCOPE CONCERN: This review set appears to aggregate reviews from multiple distinct All Star Plumbing businesses across different cities and states (Fresno CA, Fairfield CA, Napa CA, Corona CA, Greensboro NC, Minneapolis MN area, Arizona, and others). These are almost certainly separate, unrelated businesses operating under the same or similar name. Scores and narratives may reflect a blended profile of multiple companies rather than a single contractor, significantly reducing the reliability of any aggregate score.
• RECENCY NOTE: Reviews span from approximately 2005 to June 2025. A substantial portion of reviews predate 2022 and reflect business conditions, staff, and ownership that may no longer be current. Recent reviews (2024-2025) are weighted more heavily in scoring but older reviews still influence the aggregate.
• NEGATIVE REVIEW PATTERN: Approximately 20-25 reviews (roughly 5-6% of the total) are 1-2 star ratings citing: price gouging or bait-and-switch pricing, no-shows or failure to return calls, rude or dismissive technicians, faulty workmanship with no warranty honored, and pressure tactics. These are distributed across the review history and are not isolated incidents.
• GENERIC PRAISE PATTERN: A significant number of short reviews (e.g., 'Great service!', 'Professional', 'Excellent and friendly service', 'Best experience') contain no specific detail and cannot be reliably scored. These were excluded from dimension scoring but counted toward total reviews analyzed.
• BLANK REVIEWS: Approximately 10 reviews contained no text (only a star rating). These were excluded from dimension scoring.

This WW Score carries HIGH data confidence due to the large volume of detailed reviews, but its practical reliability is MODERATE-to-LIMITED as a guide for hiring any single contractor, because the review pool almost certainly blends feedback for multiple unrelated businesses operating under the 'All Star Plumbing' name across different states and regions — consumers should verify they are reading reviews specific to their local branch before making a hiring decision.

Just Plumbing demonstrates strong overall performance across all four dimensions, with a WW Score of 82.1. The company excels in project completion (85.0) and professionalism (84.0), with extensive evidence of on-time service, thorough work, and courteous technicians. Experience scores are solid (83.0), reflecting consistent technical competency and problem-solving ability. Pricing (76.5) is the weakest dimension, with numerous complaints about high costs, unexpected charges, and price increases post-estimate, though many reviews also praise fair pricing. The company shows reliability over time with strong recent performance (past 12 months), though older reviews reveal some recurring service inconsistencies.

• PRICING VOLATILITY: Multiple reviews (2020-2023) report significant price increases after initial estimates, diagnostic fees charged without prior disclosure, and complaints about high hourly rates. This suggests inconsistent pricing communication and potential upselling practices.
• SERVICE CONSISTENCY ISSUES: Several negative reviews cite missed appointments, failure to follow up on estimates, poor communication from dispatch/office staff, and incomplete callbacks. These issues appear scattered across the timeline but indicate systemic gaps.
• QUALITY CONTROL CONCERNS: A small number of reviews (2023, 2018) describe poor drywall finishing, improper pipe installation (pipes outside walls, sharp metal protruding), over-tightened fittings causing damage, and lack of post-installation support. One 2023 review explicitly called work a 'hack job.'
• OFFICE STAFF PROFESSIONALISM: Multiple reviews (2024, 2013) report rude or dismissive receptionists, impatience with customer questions, and failure to return calls during business hours. This contrasts sharply with field technician praise.
• RECENCY NOTE: Most reviews are from 2022-2025 (recent, high confidence). Older reviews (2009-2015) are predominantly positive with fewer pricing complaints, suggesting possible business model or management changes.
• FAKE REVIEW RISK - LOW: While many 5-star reviews exist, they contain specific details (technician names, job types, timelines, warranty info) and vary in length and tone. No obvious patterns of identical phrasing detected. Reviews appear authentic.

This WW Score of 82.1 is highly reliable, based on 261 reviews with strong mention counts across all dimensions (68-127 mentions each). The company demonstrates genuine strengths in execution and technical skill, but the pricing dimension is legitimately weaker and should be a consideration for prospective customers. Recent reviews (past 12 months) show consistent performance, though office communication issues and occasional quality control lapses warrant caution.

Kings Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (86.5) and experience (85.1). The company excels at punctuality, communication, and technical skill, with extensive evidence of same-day or next-day service and knowledgeable technicians. Pricing is the weakest dimension (78.2), with legitimate complaints about high service fees, unclear upfront pricing, and occasional price gouging, though many reviews praise fair and competitive rates. Project completion is solid (84.3), with most jobs finished properly, though a few instances of incomplete work or follow-up issues were noted. The high mention counts across all dimensions (68–127) provide strong confidence in these scores.

• PRICING INCONSISTENCY: Multiple reviews cite high service fees ($95 site visit fee, $455 for a 40-minute job, $305 for 30-minute drain unclog) and unclear upfront pricing. Some customers report being quoted high prices initially then offered discounts. This suggests potential pricing strategy issues or lack of transparency.
• RESPONSIVENESS GAPS: Several 1-star reviews (2024-07-12, 2024-07-06, 2024-06-09) report no callbacks or failure to respond to inquiries, contradicting the majority of positive reviews praising quick response. This indicates inconsistent customer service.
• QUALITY VARIANCE: One detailed negative review (2023-10-31) describes poor workmanship (1-hour drain unclog, drain stop left stuck, messy work area) and unprofessional behavior (technician requesting positive review). This contrasts sharply with most reviews but suggests occasional quality lapses.
• RECENCY BIAS: Approximately 60% of reviews are from 2023–2025, with a notable cluster on 2023-06-09 and 2024-06-09 (possibly bulk uploads or review campaign). Older reviews (2012–2015) are sparse and generic. This may inflate current perception.
• GENERIC/EMPTY REVIEWS: Multiple reviews contain no text or only 'unknown' (at least 8 instances), limiting data quality. Several reviews are extremely brief ('Great!', '..', 'as expected') and provide minimal substantive information.
• POTENTIAL FAKE REVIEW PATTERN: The 2023-06-09 and 2024-06-09 clusters contain many 5-star reviews with similar phrasing ('professional,' 'friendly,' 'reasonable price,' 'highly recommend') but lack specific details. While not conclusive, this warrants caution.
• INCONSISTENT PRICING TRANSPARENCY: The $95 site visit fee mentioned in 2024-07-12 review is not consistently mentioned in other reviews, suggesting either a recent policy change or selective application.

This WW Score of 82.1 is reliable and should be trusted, supported by 176 reviews with high mention counts across all dimensions. However, the score masks significant pricing concerns and occasional service inconsistencies that warrant careful consideration; customers should request detailed upfront pricing and verify responsiveness before hiring. The company's core technical competence and professionalism are well-established, but pricing transparency and consistency remain areas of concern.