Perez Enterprizes

Perez Enterprises receives overwhelmingly negative reviews across all four dimensions, with professionalism being the most critically damaged dimension. The vast majority of reviewers describe rude, hostile, and dismissive behavior from both office staff (multiple named individuals including Lynn, Melissa, Faith, and Rick) and field technicians, with installers described as angry, aggressive, and ... Read more

Perez Enterprises receives overwhelmingly negative reviews across all four dimensions, with professionalism being the most critically damaged dimension. The vast majority of reviewers describe rude, hostile, and dismissive behavior from both office staff (multiple named individuals including Lynn, Melissa, Faith, and Rick) and field technicians, with installers described as angry, aggressive, and condescending in customers' own homes. Project completion is severely undermined by a persistent pattern of no-shows, last-minute cancellations, failure to obtain promised permits, unexpected additional charges added after work was agreed upon or completed, and jobs abandoned mid-process. Pricing transparency is a notable concern, with multiple reviewers describing hidden charges, quotes that excluded the actual product, and post-completion billing surprises. The small number of positive reviews (approximately 9 out of 52) do highlight that when things go right — typically on straightforward water heater replacements — the work can be competent and timely, which prevents the experience score from bottoming out entirely. Read less