HVAC Hero

Both reviews are severely negative and date from 2018–2019 (4–6 years old). Review 1 alleges lack of licensing, technical incompetence (wrong system sizing), and overpricing. Review 2 describes rudeness, inflated charges ($700 for capacitor replacement), defective workmanship (wrong connectors, system failure within 2 days), and refusal to guarantee work. All four dimensions show critical fail... Read more

Both reviews are severely negative and date from 2018–2019 (4–6 years old). Review 1 alleges lack of licensing, technical incompetence (wrong system sizing), and overpricing. Review 2 describes rudeness, inflated charges ($700 for capacitor replacement), defective workmanship (wrong connectors, system failure within 2 days), and refusal to guarantee work. All four dimensions show critical failures: professionalism (rudeness, poor communication), pricing (overcharging, lack of transparency), project completion (incomplete/failed work requiring rework), and experience (technical errors, wrong parts, safety hazards). However, with only 2 reviews and both extremely old, the sample is too small and stale to calculate a reliable WW Score. Read less