Ellsworth Plumbing & Heating

This contractor scores critically low across all measured dimensions. Professionalism is severely compromised by documented failures in communication (no-shows, missed callbacks, late Friday notifications), disrespectful phone staff, and unprofessional worker conduct (smoking on job sites). Project completion is undermined by missed appointments, delayed arrivals, and failure to maintain work area... Read more

This contractor scores critically low across all measured dimensions. Professionalism is severely compromised by documented failures in communication (no-shows, missed callbacks, late Friday notifications), disrespectful phone staff, and unprofessional worker conduct (smoking on job sites). Project completion is undermined by missed appointments, delayed arrivals, and failure to maintain work areas. Pricing is flagged as significantly above market rate. The only positive mentions relate to retail salesroom knowledge, which is not relevant to plumbing service quality. Most reviews are older than 5 years, but recent patterns (2018, 2020) show consistent issues. Read less