East Coast Plumbing & Heating

East Coast Plumbing demonstrates strong technical expertise and generally completes projects thoroughly, with multiple reviews praising detailed workmanship and problem-solving ability. However, the company is significantly hampered by serious pricing concerns: two detailed 1-star reviews explicitly describe overcharging, lack of transparent quoting, and questionable billing practices that directl... Read more

East Coast Plumbing demonstrates strong technical expertise and generally completes projects thoroughly, with multiple reviews praising detailed workmanship and problem-solving ability. However, the company is significantly hampered by serious pricing concerns: two detailed 1-star reviews explicitly describe overcharging, lack of transparent quoting, and questionable billing practices that directly contradict the positive pricing claims in other reviews. Professionalism is mixed—several reviews highlight punctuality, responsiveness, and courteous technicians, but two older reviews document unprofessional conduct including cash-only requests without receipts and taking advantage of elderly customers. The stark contradiction between glowing testimonials and damaging negative reviews, combined with a 3-year gap in review dates, creates substantial uncertainty about current service quality. Read less