Budget Plumbing & Drain Cleaning

The overwhelming majority of reviews across all four dimensions are deeply negative, painting a consistent picture of a contractor that routinely fails to complete work, communicates poorly or not at all, and is frequently accused of fraudulent reporting to home warranty companies. Professionalism scores are dragged down by repeated accounts of rude staff, no-call no-shows, technicians arriving la... Read more

The overwhelming majority of reviews across all four dimensions are deeply negative, painting a consistent picture of a contractor that routinely fails to complete work, communicates poorly or not at all, and is frequently accused of fraudulent reporting to home warranty companies. Professionalism scores are dragged down by repeated accounts of rude staff, no-call no-shows, technicians arriving late or unannounced, and a front office that refuses to answer phones and communicates only by text. Pricing scores are among the lowest, with multiple reviewers independently documenting inflated estimates, unnecessary line items, and charges collected for service calls where no work was performed. Project completion is catastrophically low, with dozens of accounts of abandoned jobs, unresolved issues after multiple visits, and work left in worse condition than found. Experience scores reflect a pattern of misdiagnosis, failure to perform basic diagnostic steps, and at least one documented case of a plumber using an incorrect repair method that caused a subsequent leak. The small cluster of positive reviews (roughly 12 out of 75) provides some upward pressure but is insufficient to meaningfully offset the volume and specificity of negative accounts. Read less