Barnett Plumbing

Barnett Plumbing shows a deeply mixed track record across all dimensions. Professionalism scores are dragged down significantly by multiple serious complaints: a no-show with no callback, repeated failure to return calls, an employee making inappropriate comments to a customer, and a pattern of not honoring commitments — offset by a meaningful number of positive reviews praising courteous staff,... Read more

Barnett Plumbing shows a deeply mixed track record across all dimensions. Professionalism scores are dragged down significantly by multiple serious complaints: a no-show with no callback, repeated failure to return calls, an employee making inappropriate comments to a customer, and a pattern of not honoring commitments — offset by a meaningful number of positive reviews praising courteous staff, punctuality, and responsiveness. Project completion is the most concerning dimension, with at least four reviews explicitly describing abandoned or incomplete work, a drain fix that failed within three days with no warranty honored, and a $3,300 job left partially unfinished — though many older positive reviews describe jobs completed satisfactorily. Pricing feedback is mixed: some customers praised fair and transparent quotes, while others described feeling overcharged for minimal work or hit with unexpected after-hours fees. Experience scores are moderate, with standout praise for specific technicians like Mike and Scott, but offset by incidents of property damage, code violations, and careless workmanship by other technicians. Read less