A1 Sewer & Drain Plumbing and Water Heaters

A1 Sewer and Drain earns strong marks for individual technician professionalism, with the vast majority of reviews praising named technicians as courteous, punctual, communicative, and respectful of customers' homes. However, pricing is a significant weak point: multiple reviews explicitly cite overcharging, non-transparent quotes, inconsistent pricing between representatives, and charges perceive... Read more

A1 Sewer and Drain earns strong marks for individual technician professionalism, with the vast majority of reviews praising named technicians as courteous, punctual, communicative, and respectful of customers' homes. However, pricing is a significant weak point: multiple reviews explicitly cite overcharging, non-transparent quotes, inconsistent pricing between representatives, and charges perceived as grossly unfair relative to the work performed, pulling the price score down considerably. Project completion is mixed — many jobs are completed efficiently and correctly on the first visit, but a meaningful number of reviews describe missed appointments, no-shows, wrong equipment brought to jobs, incomplete work requiring multiple return visits, and at least one case of a faulty installation never properly resolved. Experience scores moderately well overall, with many reviewers praising technical knowledge and problem-solving, but offset by several credible accounts of misdiagnosis, unnecessary upselling, and work that had to be corrected by other companies. Read less