Southern Trust Home Services

Southern Trust Home Services demonstrates strong professionalism and technical expertise, with technicians consistently praised for courtesy, punctuality, and knowledge. However, the company is severely undermined by pervasive and extreme pricing practices that dominate customer dissatisfaction. Across 52 reviews explicitly mentioning pricing, customers report charges 2–4× higher than competito... Read more

Southern Trust Home Services demonstrates strong professionalism and technical expertise, with technicians consistently praised for courtesy, punctuality, and knowledge. However, the company is severely undermined by pervasive and extreme pricing practices that dominate customer dissatisfaction. Across 52 reviews explicitly mentioning pricing, customers report charges 2–4× higher than competitors for identical work, with numerous examples of $1,000+ markups on simple repairs. While project completion is generally adequate when work is performed, the pricing issues are so severe and consistent that they substantially depress the overall WW Score despite strong individual technician performance. Read less