S J Conner & Sons, Inc

S.J. Conner & Sons exhibits a deeply polarized performance profile with stark contrasts between positive and negative experiences. While recent reviews (2024-2025) show some strong professionalism and technical competence, the company is heavily burdened by persistent complaints spanning over a decade regarding incomplete work, billing disputes, poor communication, and unprofessional conduct by st... Read more

S.J. Conner & Sons exhibits a deeply polarized performance profile with stark contrasts between positive and negative experiences. While recent reviews (2024-2025) show some strong professionalism and technical competence, the company is heavily burdened by persistent complaints spanning over a decade regarding incomplete work, billing disputes, poor communication, and unprofessional conduct by staff and drivers. Professionalism scores are dragged down by multiple reports of rude receptionists, dangerous driving behavior, and dismissive customer service. Project completion is significantly compromised by documented cases of incomplete repairs requiring multiple callbacks, work left unfinished, and billing for services not rendered. Pricing concerns are substantial, with numerous complaints about overcharging, hidden fees, and inflated labor charges. Technical experience shows promise in isolated cases but is undermined by repeated failures to diagnose problems correctly. Read less