Overview of Company Customer Sentiment Analysis in May
This single 1-star review paints a deeply negative picture across multiple dimensions. On professionalism, the supervisor was largely absent, damage to ceiling tiles was concealed rather than disclosed, follow-up communication was poor, and resolution took months with staff turnover compounding the problem. Project completion was severely lacking — the core objective of the job (separating circu... Read more
This single 1-star review paints a deeply negative picture across multiple dimensions. On professionalism, the supervisor was largely absent, damage to ceiling tiles was concealed rather than disclosed, follow-up communication was poor, and resolution took months with staff turnover compounding the problem. Project completion was severely lacking — the core objective of the job (separating circuits and resolving brownouts) was not achieved, as the crew simply reinstalled the existing tangled wiring into a new box without addressing the underlying issues. Experience scores very low as well, given that the technical work was performed incorrectly by what appeared to be unsupervised junior workers, and the electrical problems that prompted the job remained unresolved after completion. Pricing was not explicitly discussed in the review, so no score can be assigned for that dimension. Read less