Montgomery Sanitation

Montgomery Sanitation has a clearly mixed record across these five reviews. Three strongly positive reviews highlight professional, skilled crews who communicated well, arrived on time, and completed difficult jobs thoroughly — including a steep-terrain septic tank replacement and a multi-step aeration system install. However, one highly detailed 1-star review from 2020 describes severe communic... Read more

Montgomery Sanitation has a clearly mixed record across these five reviews. Three strongly positive reviews highlight professional, skilled crews who communicated well, arrived on time, and completed difficult jobs thoroughly — including a steep-terrain septic tank replacement and a multi-step aeration system install. However, one highly detailed 1-star review from 2020 describes severe communication failures, a 3-month deposit hold with no scheduling follow-through, repeated broken promises from a staff member named Brittany, and a callous response during a family bereavement — all of which significantly drag down professionalism and project completion scores. Pricing is mentioned positively in two reviews and neutrally broken down in one, but the deposit mishandling in the negative review introduces concern about financial transparency. The overall score reflects genuine capability undermined by serious operational and communication deficiencies. Read less