Copperhead Plumbing & Heating

Copperhead Plumbing has a long history of positive reviews praising punctuality, responsiveness, and professional demeanor, which drives reasonably strong scores across most dimensions. However, the dataset is significantly undermined by two serious 1-star reviews: one alleging outright credit card theft and price gouging (2024), and another citing rude, unprofessional behavior including hanging u... Read more

Copperhead Plumbing has a long history of positive reviews praising punctuality, responsiveness, and professional demeanor, which drives reasonably strong scores across most dimensions. However, the dataset is significantly undermined by two serious 1-star reviews: one alleging outright credit card theft and price gouging (2024), and another citing rude, unprofessional behavior including hanging up on a customer (2023). A 2019 review also documents a clear misdiagnosis on a furnace blower motor, resulting in an unnecessary $400 charge and a failed repair. Pricing scores are pulled down by the alleged price gouging and the overpriced blower motor repair, despite several reviews praising fair or reasonable pricing. The bulk of positive reviews are from 2015–2020, meaning the more recent signals — which include the most serious allegations — paint a notably more concerning picture of current operations. Read less