Overview of Company Customer Sentiment Analysis in May
Every single review is a 1-star rating, and the feedback across all four reviews is overwhelmingly negative with no redeeming qualities reported. Professionalism is severely damaged by accounts of being a no-show, poor communication, leaving job sites in a filthy state, and one reviewer alleging outright fraud and theft. Project completion is critically low, with at least two reviewers explicitly ... Read more
Every single review is a 1-star rating, and the feedback across all four reviews is overwhelmingly negative with no redeeming qualities reported. Professionalism is severely damaged by accounts of being a no-show, poor communication, leaving job sites in a filthy state, and one reviewer alleging outright fraud and theft. Project completion is critically low, with at least two reviewers explicitly stating work was abandoned mid-job or left in a worse condition than before, requiring them to hire another contractor to redo the work. Pricing drew sharp criticism, with one reviewer alleging a grossly inflated quote of $850 for a repair that cost $75 elsewhere, and another citing a $1,500 quote described as high after independent research. The limited workmanship evidence that exists is damning — tile work was so poor the contractor himself declined to charge for it, and a misdiagnosis of a hot water heater issue reflects poor technical judgment. Read less