Williams Plumbing and Repair

Williams demonstrates strong professionalism and responsiveness, answering calls even while on vacation and working weekends—a pattern noted across multiple reviews. However, a critical no-show appointment significantly undermines reliability in project completion. One completed toilet repair was executed on time and at fair pricing, but the single no-show creates serious concern about follow-th... Read more

Williams demonstrates strong professionalism and responsiveness, answering calls even while on vacation and working weekends—a pattern noted across multiple reviews. However, a critical no-show appointment significantly undermines reliability in project completion. One completed toilet repair was executed on time and at fair pricing, but the single no-show creates serious concern about follow-through. With only 3 reviews and a stark contrast between exceptional customer service and a complete failure to honor a scheduled appointment, the overall score reflects this inconsistency. The limited review volume and recency issues (oldest review from 2021) further constrain confidence. Read less