Rutherford Plumbing & Heating

This contractor shows significant inconsistency across reviews spanning nearly two decades. Professionalism scores are dragged down by serious communication failures and unresponsiveness documented in multiple reviews, despite some instances of prompt emergency response. Pricing concerns are substantial, with explicit allegations of overbilling and overcharging across multiple customer accounts. P... Read more

This contractor shows significant inconsistency across reviews spanning nearly two decades. Professionalism scores are dragged down by serious communication failures and unresponsiveness documented in multiple reviews, despite some instances of prompt emergency response. Pricing concerns are substantial, with explicit allegations of overbilling and overcharging across multiple customer accounts. Project completion is severely compromised by incomplete work, missed appointments, and unresolved issues (leaking valve, non-functional drain, driveway damage). While some reviews praise promptness and friendliness, the weight of negative evidence—particularly from detailed, specific complaints with corroborating details—significantly outweighs positive testimonials. Read less