Mike Wilson Plumbing

Mike Wilson Plumbing has a strong base of satisfied customers who frequently praise punctuality, responsiveness, and courteous communication, particularly in earlier reviews. However, the dataset contains meaningful negative signals that cannot be ignored: one review documents physical damage to a toilet during augering, a rude owner response to a complaint, and a failure to complete basic faucet ... Read more

Mike Wilson Plumbing has a strong base of satisfied customers who frequently praise punctuality, responsiveness, and courteous communication, particularly in earlier reviews. However, the dataset contains meaningful negative signals that cannot be ignored: one review documents physical damage to a toilet during augering, a rude owner response to a complaint, and a failure to complete basic faucet installation; another review raises concerns about overcharging and lack of professionalism (no shoe covers, excessive crew). Project completion is the most penalized dimension, as multiple reviews describe incomplete work, missing parts, no follow-through on quotes, and a drain issue left unresolved. Pricing scores moderately, with several positive mentions of fair rates offset by at least one reviewer feeling overcharged. The majority of reviews are from 2013–2019, with only one review from 2023, meaning the dataset is largely dated and may not reflect current service quality. Read less