Marshall Mechanical

This contractor demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by unprofessional behavior (smoking in customer homes, deleting negative reviews, unresponsiveness to callbacks). Pricing is consistently problematic with bait-and-quote tactics, inflated labor charges, and lack of transparency—customers report being quoted one price then ch... Read more

This contractor demonstrates severe deficiencies across all measured dimensions. Professionalism is critically compromised by unprofessional behavior (smoking in customer homes, deleting negative reviews, unresponsiveness to callbacks). Pricing is consistently problematic with bait-and-quote tactics, inflated labor charges, and lack of transparency—customers report being quoted one price then charged significantly more upon arrival. Project completion is severely compromised with incomplete installations, abandoned work requiring customers to hire other contractors at substantial cost ($3k+ in one case), and failure to honor warranty obligations. Experience and workmanship are poor, evidenced by incorrect installations (improper ductwork sealing, unsafe piping ratings, missing safety devices, incorrect equipment placement), defective work discovered months or years later, and inability to diagnose problems correctly. All six reviews are uniformly negative with specific, detailed complaints spanning 2010–2014. Read less