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Workman Score
54.8/100
Based on
80 reviews analyzed
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Overview of Company Customer Sentiment Analysis in May
James River Air receives a below-average WW Score of 54.8, driven primarily by severe pricing concerns that dominate customer feedback. While technicians demonstrate solid technical knowledge and professionalism in many interactions, the company is consistently criticized for astronomical markups on parts (often 300-1000% above retail), inflated service call fees, and aggressive upselling tactics.... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Circuit breaker installation
Circuit breaker repair
Doorbell installation
Doorbell repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Electric vehicle charging station installation
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Generator repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
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Price-friendly 28%
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Professionalism 62%
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Experience 71%
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Completion 58%
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