Herman W Allen Plumbing, Heating & Cooling

Herman Allen demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, politeness, and knowledge. Project completion is generally reliable, though some callbacks and follow-up issues are documented. However, pricing emerges as a significant weakness, with multiple customers reporting markedly inflated charges, non-itemized billing, and lack... Read more

Herman Allen demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, politeness, and knowledge. Project completion is generally reliable, though some callbacks and follow-up issues are documented. However, pricing emerges as a significant weakness, with multiple customers reporting markedly inflated charges, non-itemized billing, and lack of transparency. Recent reviews (2025) are predominantly positive, but historical reviews (2018–2022) reveal persistent pricing complaints and occasional service failures. The company shows responsiveness and quality workmanship, but pricing practices substantially undermine overall customer satisfaction. Read less