H R Francis Jr Plumbing & Sewer Service Inc

Trey Francis demonstrates strong professionalism and technical capability, with multiple reviews praising punctuality, politeness, and workmanship quality. However, project completion is significantly undermined by two serious failures: one review documents incomplete work with a leaking sink and complete non-responsiveness to multiple callback requests over a weekend, and another reports unfinish... Read more

Trey Francis demonstrates strong professionalism and technical capability, with multiple reviews praising punctuality, politeness, and workmanship quality. However, project completion is significantly undermined by two serious failures: one review documents incomplete work with a leaking sink and complete non-responsiveness to multiple callback requests over a weekend, and another reports unfinished structural work (wall cut-out for shower repair). Pricing feedback is mixed—some customers report competitive and reasonable rates, while one customer disputes a $100 charge for an unrequested service. The inconsistency between positive early interactions and poor follow-through on callbacks is a critical concern. Read less