Gundlach

Gundlach demonstrates strong technical expertise and generally professional individual technicians, with many recent reviews praising specific staff members for knowledge and courtesy. However, the company is significantly hampered by serious professionalism issues at the management level—including documented unprofessional conduct, discriminatory remarks, and poor communication—and by persist... Read more

Gundlach demonstrates strong technical expertise and generally professional individual technicians, with many recent reviews praising specific staff members for knowledge and courtesy. However, the company is significantly hampered by serious professionalism issues at the management level—including documented unprofessional conduct, discriminatory remarks, and poor communication—and by persistent pricing concerns involving hidden charges, inflated after-hours rates, and lack of transparency. Project completion shows mixed results with some callbacks and incomplete work. The stark contrast between positive recent reviews (mostly 5-star from 2024-2025) and damaging older complaints about management conduct and pricing practices suggests inconsistent service quality and potential systemic issues that have not been fully resolved. Read less