Guirkin Plumbing Heating & Air Conditioning

Guirkin exhibits a deeply polarized performance profile with stark contrasts between positive and negative experiences. Professionalism scores are dragged down by multiple complaints about rude owner behavior, poor phone communication, and unprofessional technician conduct, though some technicians (Wes, Andy, Kevin, Brad) receive consistent praise. Pricing is a major weakness, with numerous custom... Read more

Guirkin exhibits a deeply polarized performance profile with stark contrasts between positive and negative experiences. Professionalism scores are dragged down by multiple complaints about rude owner behavior, poor phone communication, and unprofessional technician conduct, though some technicians (Wes, Andy, Kevin, Brad) receive consistent praise. Pricing is a major weakness, with numerous customers reporting significant overcharges, misleading quotes, unnecessary upsells, and charges substantially higher than competitors for identical work. Project completion suffers from incomplete diagnostics, failed repairs requiring rework, no-shows, and unresolved issues. Technical experience is mixed—some technicians demonstrate strong problem-solving and skill, while others fail at basic diagnostics or install work incorrectly. The company's long history (31+ years) and some loyal customers suggest capability, but recent reviews (2023-2024) show deterioration in service quality and customer treatment. Read less