Gilman Heating, Cooling & Plumbing

Gilman demonstrates strong professionalism with consistently punctual, friendly, and communicative technicians across 28 reviews. Technical expertise and workmanship are solid, with 16 mentions of skilled problem-solving and knowledgeable staff. Project completion is generally reliable at 78/100 across 18 mentions. However, pricing is a significant weakness, with 11 explicit complaints about overc... Read more

Gilman demonstrates strong professionalism with consistently punctual, friendly, and communicative technicians across 28 reviews. Technical expertise and workmanship are solid, with 16 mentions of skilled problem-solving and knowledgeable staff. Project completion is generally reliable at 78/100 across 18 mentions. However, pricing is a significant weakness, with 11 explicit complaints about overcharging, hidden fees, and quotes dramatically exceeding market rates—some customers report being charged 20-24x more than competitors for identical work. This pricing concern substantially depresses the overall score despite strong performance in other dimensions. Read less