Chase

Chase Inc demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in professionalism, experience, and project completion. The company excels in punctuality, communication, technical knowledge, and follow-through, with numerous reviews praising specific technicians (Joe, Brad, Robert, Jeremy, Nick, David) for their expertise and courteous demeano... Read more

Chase Inc demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in professionalism, experience, and project completion. The company excels in punctuality, communication, technical knowledge, and follow-through, with numerous reviews praising specific technicians (Joe, Brad, Robert, Jeremy, Nick, David) for their expertise and courteous demeanor. However, pricing emerges as a notable weakness, with several customers reporting unexpectedly high quotes, overcharging concerns, and at least two instances of questionable diagnostic practices that led to inflated estimates. The company shows responsiveness to complaints (evidenced by a refund and apology in one case) but pricing inconsistency and occasional poor technician performance prevent a higher score. Read less