C & W Hanover Septic

C&W Hanover Septic receives strong praise for staff communication, punctuality, and courteous service across the majority of reviews, driving a reasonable professionalism score. However, two detailed and credible 1-star reviews describe serious project completion failures — including an unhooked septic tank, a damaged and improperly repaired well line, and a $23K alternative system that failed w... Read more

C&W Hanover Septic receives strong praise for staff communication, punctuality, and courteous service across the majority of reviews, driving a reasonable professionalism score. However, two detailed and credible 1-star reviews describe serious project completion failures — including an unhooked septic tank, a damaged and improperly repaired well line, and a $23K alternative system that failed within weeks — which significantly drag down the project completion and experience scores. Pricing is mixed: the tank pump-out cost was considered reasonable by one reviewer, but a pump replacement was flagged as exorbitantly priced, and the $23K system failure raises value concerns. The positive reviews are largely older (2019–2021), while the most recent reviews (2022–2024) include the most serious complaints, suggesting a possible decline in service quality over time. Read less