Bailey’s Plumbing Heating & Cooling

Bailey's Plumbing presents a deeply mixed record across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: several older reviews praise punctuality, courtesy, and communication, while multiple reviews — including more recent ones — cite rudeness, no-shows, failure to call ahead, and disorganized scheduling. Pricing is a significant concern, ... Read more

Bailey's Plumbing presents a deeply mixed record across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: several older reviews praise punctuality, courtesy, and communication, while multiple reviews — including more recent ones — cite rudeness, no-shows, failure to call ahead, and disorganized scheduling. Pricing is a significant concern, with multiple reviewers explicitly describing overcharging, billing for unnecessary services, lack of transparency on service fees, and one reviewer reporting legal threats over a disputed invoice. Project completion is similarly inconsistent — some jobs were finished well and on time, but others were abandoned, required follow-up visits, or were never completed at all, with one reviewer stating they had to hire another company to finish the work. Experience scores moderately, with some reviewers praising technical knowledge and quality workmanship, while others describe poor diagnostics, shoddy repairs that caused flooding, and a refusal to accept responsibility for damage caused during service. The most recent reviews (2020–2024) skew negative, which is a meaningful concern. Read less