Affordable Plumbing & Heating

Affordable Plumbing has a strong base of satisfied customers who consistently praise responsiveness, speed of arrival, and friendly service across many years of reviews. However, the pricing dimension is notably dragged down by several credible, detailed complaints: one customer documented being charged $896 for a water heater the supplier sold for $499, another was charged $120 for 30 minutes of ... Read more

Affordable Plumbing has a strong base of satisfied customers who consistently praise responsiveness, speed of arrival, and friendly service across many years of reviews. However, the pricing dimension is notably dragged down by several credible, detailed complaints: one customer documented being charged $896 for a water heater the supplier sold for $499, another was charged $120 for 30 minutes of minor adjustments, and a third paid $200 only to have their issue made worse. Professionalism is similarly mixed — while many reviewers describe courteous and prompt technicians, at least two reviews describe rude office staff, a no-show appointment with a 4-hour delay and no apology, and tension between the father-son team. Project completion scores moderately well, with most jobs described as finished same-day or next-day, but one review describes abandoned holes, unreturned calls, and work requiring a third party to correct. Experience scores reasonably well overall, with multiple reviewers noting skilled diagnostics and problem-solving, though the pattern of pricing disputes and one instance of a worsened problem temper that score. Read less