360 Plumbing Service

The overwhelming majority of reviews praise professionalism, punctuality, and friendly communication across a wide roster of named technicians, which drives a strong but not perfect professionalism score. Pricing is consistently described as reasonable, fair, and transparent with no hidden charges, though a small number of reviews raise concerns — one flagging a $178 diagnostic fee as excessive ... Read more

The overwhelming majority of reviews praise professionalism, punctuality, and friendly communication across a wide roster of named technicians, which drives a strong but not perfect professionalism score. Pricing is consistently described as reasonable, fair, and transparent with no hidden charges, though a small number of reviews raise concerns — one flagging a $178 diagnostic fee as excessive and another noting a potential charge for a callback on work not completed correctly. Project completion is generally strong, with most jobs described as finished cleanly and thoroughly, but it is meaningfully dragged down by three notable negative reviews: one involving an incorrectly installed toilet kit with a disputed warranty callback charge, one involving an unnecessary ceiling cut during a diagnostic, and one involving a post-installation pressure issue that was never followed up on. Experience scores well overall, with multiple reviewers citing knowledgeable technicians who explained their work and solved complex problems, though the ceiling-cutting incident and the shower valve miscommunication represent clear lapses in technical judgment. The score reflects a contractor with a genuinely strong track record that is held back by a handful of substantive, credible complaints. Read less