R L Sykes

Only two reviews are available, making any scoring highly tentative. The 5-star review from 2016 is detailed and specific, praising technician Ed's rapid diagnosis, clean workmanship, and courteous attitude, as well as owner Richard's 40+ years of knowledge and availability. However, the 2-star review from 2018 raises concerns about slow diagnosis (4 business days), slow repair (2 additional days)... Read more

Only two reviews are available, making any scoring highly tentative. The 5-star review from 2016 is detailed and specific, praising technician Ed's rapid diagnosis, clean workmanship, and courteous attitude, as well as owner Richard's 40+ years of knowledge and availability. However, the 2-star review from 2018 raises concerns about slow diagnosis (4 business days), slow repair (2 additional days), high cost, and a lack of transparent pricing explanation. These two reviews pull in opposite directions across nearly every dimension, and the more recent negative review (2018) is given slightly more weight per recency rules. With only two data points spanning different time periods, no reliable WW Score can be produced. Read less