Newman’s Plumbing Service & Repair

Newman Plumbing has a deeply mixed record across all four dimensions. Professionalism is the most heavily flagged area: multiple reviews describe the owner becoming verbally abusive or rude when customers raised complaints, technicians arriving late and untidy, and dismissive responses to legitimate service failures — these are serious, specific, and credible negative signals that significantly ... Read more

Newman Plumbing has a deeply mixed record across all four dimensions. Professionalism is the most heavily flagged area: multiple reviews describe the owner becoming verbally abusive or rude when customers raised complaints, technicians arriving late and untidy, and dismissive responses to legitimate service failures — these are serious, specific, and credible negative signals that significantly drag the score down despite several positive mentions of friendly staff and good communication. Project completion is similarly split: several reviews praise same-day or next-day resolution of urgent issues, but there are credible accounts of incomplete work, a no-show appointment, a job that failed within 12 hours requiring a second plumber, and a callback dispute where the company refused to accept responsibility. Pricing drew both praise (value for money, reasonable rates) and criticism (expensive hourly rates, price escalation mid-job, unexpected charges), resulting in a below-average score. Experience scores slightly higher due to multiple specific mentions of skilled, knowledgeable technicians, but is tempered by documented workmanship failures and at least one instance where a contractor had to correct Newman's work. Read less