Mr. Rooter Plumbing of Norfolk

This single review paints a severely negative picture across all four dimensions. The contractor failed to resolve a drain line blockage after three separate visits, demonstrating poor technical competence and problem-solving ability. Professionalism was undermined by poor communication and an unhelpful response when the customer called for follow-up. Project completion scored near zero as the job... Read more

This single review paints a severely negative picture across all four dimensions. The contractor failed to resolve a drain line blockage after three separate visits, demonstrating poor technical competence and problem-solving ability. Professionalism was undermined by poor communication and an unhelpful response when the customer called for follow-up. Project completion scored near zero as the job was never successfully finished, ultimately requiring two additional companies to resolve the issue. The customer also incurred extra financial costs due to the contractor's failure, reflecting extremely poor price value despite the implied charges for repeated unsuccessful visits. Read less