Brooks Quality Plumbing

Both available reviews are strongly negative and describe serious failures across multiple dimensions. Professionalism is critically low: Brooks went completely unresponsive, ignored calls, had a full voicemail, and failed to show up as promised — hallmarks of extremely poor communication and reliability. Project completion is equally alarming, with both reviewers explicitly stating work was lef... Read more

Both available reviews are strongly negative and describe serious failures across multiple dimensions. Professionalism is critically low: Brooks went completely unresponsive, ignored calls, had a full voicemail, and failed to show up as promised — hallmarks of extremely poor communication and reliability. Project completion is equally alarming, with both reviewers explicitly stating work was left incomplete, messy, and abandoned mid-job. One review also alleges that workers hired by Brooks stole copper from the property, which is a severe integrity concern. Experience scores marginally above zero only because Brooks did perform some initial physical work before abandoning the projects, but the quality and follow-through were deeply inadequate. Pricing data was not mentioned in either review, so that dimension cannot be scored. Read less