Cannon Heating & Air Conditioning

All three reviews are negative, with serious and specific complaints across multiple dimensions. Professionalism is the most consistently cited issue: the plumber refused to wear a mask (causing one customer to cancel), walked out of a customer's home mid-conversation, refused to provide management contact information, and the office manager was described as apathetic and unhelpful. Project comple... Read more

All three reviews are negative, with serious and specific complaints across multiple dimensions. Professionalism is the most consistently cited issue: the plumber refused to wear a mask (causing one customer to cancel), walked out of a customer's home mid-conversation, refused to provide management contact information, and the office manager was described as apathetic and unhelpful. Project completion is also flagged, with one detailed account of work that caused damage to a pop-up stopper that the contractor refused to acknowledge or remedy. A second licensed plumber independently confirmed the damage was caused by Cannon's work, further undermining the contractor's credibility. Experience concerns are supported by the same incident, where the plumber's inability to align a drain pipe correctly and apparent use of excessive force resulted in property damage. Read less