My Plumber Plus

My Plumber Plus receives strongly positive feedback on individual technician professionalism and technical skill from a meaningful subset of customers, with many reviewers praising specific technicians by name for being courteous, knowledgeable, and thorough. However, these positives are severely undermined by an overwhelming and consistent pattern of pricing complaints spanning years and hundreds... Read more

My Plumber Plus receives strongly positive feedback on individual technician professionalism and technical skill from a meaningful subset of customers, with many reviewers praising specific technicians by name for being courteous, knowledgeable, and thorough. However, these positives are severely undermined by an overwhelming and consistent pattern of pricing complaints spanning years and hundreds of reviews, with customers routinely reporting charges 2x to 5x above market rates, lack of itemized billing, and aggressive upselling tactics. Project completion is mixed: many jobs are completed same-day and efficiently, but a significant number of reviews describe failed callbacks, no-shows on scheduled appointments, incomplete work, and jobs that required re-visits or were never resolved. The pricing dimension is the single largest drag on the overall score, reflecting a systemic business model concern rather than isolated incidents. Read less