Overview of Company Customer Sentiment Analysis in May
Atlas Tank & Drain receives overwhelmingly negative reviews across nearly every dimension analyzed. Professionalism is severely damaged by repeated no-shows, failure to communicate delays, unanswered phones, and unresponsiveness to calls and emails across multiple reviewers. Project completion is the most critically scored dimension, with multiple reviews describing abandoned work, open holes left... Read more
Atlas Tank & Drain receives overwhelmingly negative reviews across nearly every dimension analyzed. Professionalism is severely damaged by repeated no-shows, failure to communicate delays, unanswered phones, and unresponsiveness to calls and emails across multiple reviewers. Project completion is the most critically scored dimension, with multiple reviews describing abandoned work, open holes left in yards for months, incomplete jobs, and a distribution box replacement that took over five months. The single positive review (2015) praises a technician named Justin for punctuality, politeness, and fair pricing, which provides the only upward pressure on pricing and experience scores. The vast majority of reviews are from 2016–2017, with the most recent being October 2017, meaning all data is more than six years old and the business may no longer be operating. Read less