Andy Hawkey Plumbing

Andy Hawkey Plumbing has a strong base of long-term repeat customers who consistently praise his technical knowledge, courteous manner, and reliable workmanship across many years of reviews. Professionalism scores are tempered by two notable negative incidents: one reviewer was refused service after politely questioning a dual labor charge on an estimate, and another reviewer reported being droppe... Read more

Andy Hawkey Plumbing has a strong base of long-term repeat customers who consistently praise his technical knowledge, courteous manner, and reliable workmanship across many years of reviews. Professionalism scores are tempered by two notable negative incidents: one reviewer was refused service after politely questioning a dual labor charge on an estimate, and another reviewer reported being dropped as a client for asking questions — both suggesting a pattern of defensiveness toward customer scrutiny. Project completion is similarly mixed: one reviewer explicitly states the same faucet was charged for twice and remains unfixed to this day, which is a serious completion failure that meaningfully pulls down that dimension. Pricing is generally rated as fair and reasonable by multiple reviewers, but the unexplained dual labor charge incident introduces a transparency concern. The majority of reviews are older than 12 months, with only one review from the past 12 months, which limits confidence in how current these patterns are. Read less