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Workman Score
62.3/100
Based on
8 reviews analyzed
Yelp
Overview of Company Customer Sentiment Analysis in May
The Otter Guys demonstrate strong professionalism and technical expertise, with multiple reviews praising politeness, responsiveness, and knowledgeable staff. However, the company is severely hampered by serious pricing concerns: three recent reviews (2024) explicitly document overcharging by 300-600% on simple repairs, with parts marked up dramatically and aggressive sales tactics. Project comple... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
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Price-friendly 35%
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Professionalism 75%
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Experience 78%
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Completion 68%
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