Powell’s Plumbing

Powell's Plumbing has a large and mixed review base spanning over a decade. Professionalism scores moderately well — the majority of technicians are described as courteous, knowledgeable, and punctual, but a meaningful minority of reviews describe rude office staff, missed appointments, and dismissive owner interactions that drag the score down significantly. Pricing is the weakest dimension: re... Read more

Powell's Plumbing has a large and mixed review base spanning over a decade. Professionalism scores moderately well — the majority of technicians are described as courteous, knowledgeable, and punctual, but a meaningful minority of reviews describe rude office staff, missed appointments, and dismissive owner interactions that drag the score down significantly. Pricing is the weakest dimension: repeated complaints about bills exceeding quotes, hidden charges, steep labor rates, and at least one allegation of doubling prices are offset only partially by reviews praising competitive or reasonable pricing. Project completion is mixed — many jobs are completed same-day and thoroughly, but there are multiple credible accounts of abandoned work, repeat callbacks for the same issue, incomplete installations, and work that caused new damage. Experience scores moderately; many technicians demonstrate strong diagnostic and technical skills, but several reviews describe serious errors including misdiagnosed leaks, dropped well pumps, reversed hot/cold lines, and incomplete fixture installations, indicating inconsistency across crews. Read less