H & S Plumbing

H&S Plumbing shows mixed performance across dimensions. Experience and technical knowledge are genuine strengths, with consistent praise for knowledgeable staff and quality workmanship. However, professionalism is significantly undermined by multiple complaints about rude, dismissive, and annoyed staff behavior, particularly on the phone. Project completion suffers from documented cases of incompl... Read more

H&S Plumbing shows mixed performance across dimensions. Experience and technical knowledge are genuine strengths, with consistent praise for knowledgeable staff and quality workmanship. However, professionalism is significantly undermined by multiple complaints about rude, dismissive, and annoyed staff behavior, particularly on the phone. Project completion suffers from documented cases of incomplete work, lack of follow-up, and warranty disputes (30-day limitation). Pricing is a major concern, with numerous complaints about rates that are significantly higher than competitors, sudden price increases, and charges for incomplete or failed service calls. The company demonstrates strong technical capability but weak customer service execution and business practices. Read less