Casco Plumbing And Well Pump Service

Casco Plumbing presents a deeply divided picture across its review history. Pricing is the single most damaging dimension, with multiple detailed, credible complaints describing charges that reviewers characterize as two to three times market rate, hidden markups, and refusal to provide cost breakdowns — dragging that score to the low range. Professionalism is similarly split: several reviews pr... Read more

Casco Plumbing presents a deeply divided picture across its review history. Pricing is the single most damaging dimension, with multiple detailed, credible complaints describing charges that reviewers characterize as two to three times market rate, hidden markups, and refusal to provide cost breakdowns — dragging that score to the low range. Professionalism is similarly split: several reviews praise individual technicians as polite, punctual, and communicative, while others specifically call out rude management, dismissive office staff, and a failure to follow up on complaints. Project completion scores moderately, with most jobs ultimately finished but notable exceptions including an improperly completed hot water heater flush and a recurring drain clog that was never fully resolved within warranty. Technical experience scores reasonably well, as many reviewers acknowledge that the plumbers themselves are skilled and knowledgeable, even when they object to the pricing or office conduct. Read less