Cox Construction & Plumbing

Cox Construction & Plumbing shows a genuinely mixed track record across reviews. On the positive side, multiple reviewers over several years praise the quality of workmanship, professionalism of crew members, and successful project completion — including a notably complex barrier-free bathroom build completed on deadline. However, two significant negative reviews drag scores down considerably: o... Read more

Cox Construction & Plumbing shows a genuinely mixed track record across reviews. On the positive side, multiple reviewers over several years praise the quality of workmanship, professionalism of crew members, and successful project completion — including a notably complex barrier-free bathroom build completed on deadline. However, two significant negative reviews drag scores down considerably: one details a month-long delay in returning to complete a septic repair, a second pumping charge dispute, and rude receptionist behavior; another describes a five-week failure to deliver a written estimate with no follow-up communication. Pricing is similarly mixed — some reviewers found costs reasonable and transparent, while one reviewer was blindsided by an unexpectedly large bill with inflexible payment terms. The pattern suggests the company can perform well when engaged and on-site, but has notable weaknesses in scheduling follow-through, communication, and billing transparency. Read less