Gildersleeve Geothermal

Gildersleeve demonstrates strong technical expertise and professionalism in service delivery, with many customers praising technician knowledge and responsiveness. However, the company is significantly hampered by serious issues in project completion and follow-through, including failure to honor prepaid maintenance contracts, missed callbacks, and unresolved system problems spanning months. Prici... Read more

Gildersleeve demonstrates strong technical expertise and professionalism in service delivery, with many customers praising technician knowledge and responsiveness. However, the company is significantly hampered by serious issues in project completion and follow-through, including failure to honor prepaid maintenance contracts, missed callbacks, and unresolved system problems spanning months. Pricing concerns are substantial, with multiple customers reporting unexpected charges, overpricing relative to market rates, and misleading 'free estimate' claims. The company shows inconsistent communication and scheduling practices that undermine customer trust despite strong individual technician performance. Read less