Overview of Company Customer Sentiment Analysis in May
All three reviews are strongly negative and paint a deeply concerning picture of this contractor. Professionalism is the most consistently flagged dimension, with reports of aggressive driving behavior endangering customers, a technician arriving late and smelling of alcohol, and the owner verbally abusing employees with profane language. Pricing and project completion each receive a single mentio... Read more
All three reviews are strongly negative and paint a deeply concerning picture of this contractor. Professionalism is the most consistently flagged dimension, with reports of aggressive driving behavior endangering customers, a technician arriving late and smelling of alcohol, and the owner verbally abusing employees with profane language. Pricing and project completion each receive a single mention — one review describes a subcontractor not being paid despite completing contracted work including change orders, and another describes a technician being dismissed before completing the job. No reviews provided any positive feedback on workmanship or technical skill, leaving the Experience dimension entirely without data. The overall picture across all available reviews is one of serious operational and ethical failures. Read less