Baker Appliance & Refrigeration Service

Baker Appliance presents a deeply mixed picture across its review history. Professionalism scores are dragged down significantly by a persistent and recurring pattern of no-shows, failure to call customers back, and poor follow-through on commitments — issues raised independently across at least five reviews spanning multiple years. Project completion is the weakest dimension: multiple customers... Read more

Baker Appliance presents a deeply mixed picture across its review history. Professionalism scores are dragged down significantly by a persistent and recurring pattern of no-shows, failure to call customers back, and poor follow-through on commitments — issues raised independently across at least five reviews spanning multiple years. Project completion is the weakest dimension: multiple customers report jobs left unfinished, wrong parts ordered, weeks passing without contact, and technicians simply not returning — a serious and consistent failure pattern. On the positive side, when technicians do show up, they are frequently described as kind, polite, and technically competent, and pricing is noted as reasonable in the few reviews that mention it. The business has clear strengths in interpersonal warmth and some technical skill, but its operational reliability and communication failures are severe enough to substantially lower the overall score. Read less