Solutions Mechanical & Plumbing - Charlottesville

Solutions Mechanical & Plumbing receives a critically low WW Score driven by severe professionalism failures documented across multiple reviews. The company demonstrated rudeness, disrespect, lack of accountability, and poor customer service recovery. While two positive reviews from 2017 mention fair pricing and good customer service, they are heavily outweighed by three detailed negative reviews ... Read more

Solutions Mechanical & Plumbing receives a critically low WW Score driven by severe professionalism failures documented across multiple reviews. The company demonstrated rudeness, disrespect, lack of accountability, and poor customer service recovery. While two positive reviews from 2017 mention fair pricing and good customer service, they are heavily outweighed by three detailed negative reviews (two identical, one distinct) documenting unprofessional behavior, inadequate diagnostics, and refusal to take responsibility for damage. The company's technical competence is also questioned, with one review describing a master plumber's refusal to perform proper diagnostics. The data is compromised by the presence of duplicate reviews, which raises concerns about review authenticity. Read less