Robertson Electric

Robertson Electric has a strong and consistent track record of professionalism, with the vast majority of reviewers praising courteous, punctual, and communicative technicians across decades of service. However, a meaningful cluster of negative reviews — spanning scheduling failures, missed appointments, no-shows, unreturned quotes, and billing disputes — prevents a top-tier professionalism sc... Read more

Robertson Electric has a strong and consistent track record of professionalism, with the vast majority of reviewers praising courteous, punctual, and communicative technicians across decades of service. However, a meaningful cluster of negative reviews — spanning scheduling failures, missed appointments, no-shows, unreturned quotes, and billing disputes — prevents a top-tier professionalism score. Pricing is a notable weak point: multiple reviewers explicitly called out high costs, hidden charges, and billing practices they considered deceptive or unfair, including one detailed account of being charged three times retail price for a part and another of being billed for time not worked. Project completion is generally strong, with most jobs described as finished correctly and on time, but there are credible accounts of abandoned visits, unresolved callbacks, defective installations not followed through on, and at least one case of a job requiring three return visits. Technical experience and workmanship are broadly praised, with many reviewers highlighting knowledgeable, skilled technicians who solved problems others could not — though a few reviews noted inadequate assessments or work that had to be redone. Read less